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Privacy Policy

Last Updated: January,2025

This Privacy Policy describes how TanVix Technologies Ltd. company collects, uses, stores, discloses and protects the personal information of users who visit or interact with our website https://www.tanvixtechnologies.com/.

We are committed to maintaining the privacy and security of your personal information and ensuring complete transparency in how your data is handled. By accessing or using our Website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

1. Introduction

At TanVix Technologies Ltd., we value your trust and are dedicated to safeguarding your privacy. This Privacy Policy outlines our policies and procedures regarding the collection, processing and protection of personal data collected from individuals who access our Website from India, Canada, and other countries.

We aim to provide clarity on the type of data we collect, why we collect it, how we use it, and what rights you have concerning your personal information. Whether you are browsing our Website, submitting a contact form, or communicating with us via email, we strive to ensure that your personal data is handled responsibly and in compliance with applicable privacy laws.

2. Information We Collect

We collect various types of personal information that you voluntarily provide to us or that is automatically collected when you interact with our Website. This includes but is not limited to:

a) Personal Information Provided by You

When you contact us through forms, email, or other communication channels, you may provide the following details:

  • Full Name
  • Email Address
  • Phone Number
  • Residential or Business Address (if provided)

We do not require users to create accounts or personal profiles on our Website, and therefore no login or registration information is collected.

b) Automatically Collected Information

When you use our Website, certain information is automatically collected through cookies, tracking technologies and third-party analytics tools such as Google Analytics. This includes:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Device identifiers
  • Geographic location (approximate)
  • Referring website or URL

This information helps us understand user behaviour and improve our Website’s performance, security, and usability.

3. How We Collect Information

We collect personal information through the following methods:

Direct Collection

This includes information that you submit directly through:

  • Contact forms
  • Inquiry forms
  • Email communication
  • Phone calls or messaging platforms
  • Indirect / Automatic Collection

We use cookies, browser storage, analytics tools, and similar technologies to monitor user activity and collect non-personal information automatically. These technologies help us gather statistical data, analyze trends, and offer a more personalized browsing experience.

Third-Party Collection

Certain third-party service providers and marketing tools may collect data automatically when you interact with our Website. These providers follow their own data collection and privacy policies

4. Purpose of Collecting Personal Information

We collect personal information for several legitimate business purposes, including but not limited to:

  • Providing Services
  • To respond to inquiries, communicate about our services, offer support to customers or potential clients.

  • Website Improvement
  • To analyze user behavior and website performance trends, ensuring a smoother, faster, and more intuitive browsing experience.

  • Marketing & Communications
  • To send newsletters, promotional offers, updates, service announcements, and marketing campaigns—only to users who have opted to receive such communications.

  • Customer Relationship Management
  • To record communications, maintain service history, and deliver personalized services in the future.

  • Safety and Legal Compliance
  • To prevent fraudulent activities, ensure system security, and comply with applicable laws, regulations, and lawful requests.

5. Use of Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to collect information and improve user experience. Cookies help us:

  • Recognize returning users
  • Track website traffic and user behavior
  • Store preferences such as language or location
  • Improve website speed and functionality
  • Personalize marketing content and advertisements

Users may disable cookies through their browser settings, however, doing so may affect the functionality or performance of certain Website features.

6. Third-Party Tools and Integrations

We use various third-party tools and service providers to improve our operations, analytics capabilities, and marketing efforts. These tools may have access to certain user data strictly for performance, analytics, or marketing purposes. The primary tools include:

  • Google Analytics for traffic monitoring and user behaviour analysis
  • Marketing and advertising tools for promotional campaigns
  • Email communication tools for newsletters and updates
  • Each third-party provider follows its own data policies and complies with industry standards for data protection.

7. Data Sharing and Disclosure

We respect your privacy and do not sell, trade or rent your personal information to any third parties. We may share your information only under the following circumstances:

  • Service Providers
  • Limited access may be provided to trusted third-party vendors solely for the purpose of supporting website operations, analytics, or marketing activities.

  • Legal Obligations
  • We may disclose personal data when legally required to comply with:

  • Government authorities
  • Court orders
  • Legal investigations
  • Protection of our legal rights or the rights of our customers.

  • Business Transfers
  • In the unlikely event of a merger, acquisition, or restructuring, your information may be transferred as part of business assets, but will remain protected under this Privacy Policy.

8. International Users

Although our Website is operated from Canada, we serve users internationally, including users in India. By using our Website from outside Canada, you acknowledge and agree that your personal information may be transferred to, processed in, and stored in Canada, where data protection laws may differ from those of your home country. We take appropriate security measures to ensure your data remains protected regardless of location.

9. Data Security and Protection

We implement robust administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encrypted communications, firewall protections, and restricted data access.

However, despite strict precautions, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy. This includes:

  • Providing services
  • Maintaining business records
  • Complying with legal obligations
  • Resolving disputes
  • Enforcing agreements

When personal data is no longer required, it is securely deleted or anonymized.

11. Your Rights and Choices

Depending on your location, you may have certain rights related to your personal information, including:

Right to access – You may request a copy of the personal data we hold about you.

Right to correction – You may request corrections to inaccurate or incomplete data.

Right to deletion – You may request the deletion of your data subject to legal requirements.

Right to withdraw consent – You may opt out of marketing communications at any time.

Right to restrict processing (where applicable).

To exercise any of these rights, please contact us at

info@tanvixtechnologies.com

12. Links to Third-Party Websites

Our Website may contain links to external or third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage users to review the Privacy Policies of external sites before sharing any personal information.

13. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business operations, legal obligations, or technological advancements. Any updates will be posted on this page with the revised “Last Updated” date. We encourage users to periodically review this Policy to stay informed about how we protect your information.

14. Contact Information

For questions, concerns or requests related to this Privacy Policy or our data handling practices, please contact us:

TanVix Technologies Ltd.

📧 Email: info@tanvixtechnologies.com